A wild outcry occurred when it became known, that The Division 2's raid will not have matchmaking. Instead, players will only be able to play the game with pre-made squads. Prior to the game release, Ubisoft had promised fans that all activities in The Division 2 would have matchmaking. However, late in May, a member of the marketing team for the game revealed that there would be no matchmaking and people could only team up for raids through friend lists, clan lists or by manually inviting other players before a raid. This caused quite some outcry, as this means The Division 2 will be similar to Destiny 2, which also requires pre-made teams for raids.
how the f*** does matchmaking work?
The Division 2 Update Adds Raid Matchmaking - IGN
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Responding to requests from fans , The Division 2 is adding matchmaking for raids. This will negate the need to manually assemble a full group of players just to be able to take part in a key piece of the game's content. That said, it will only be available at a lower difficulty setting and will not provide access to all of the available raid loot. Matchmaking will be available for the Operation Dark Hours raid, which was originally released back in May. The eight-player raid sees players working together to take down Black Tusk forces who have overtaken the Washington National Airport.